Quality guarantee is an additional guarantee provided by the seller. If you have received the goods of poor quality, you may request a full refund, including shipping costs.
Not all products on mallinru.ru fall under this warranty. The sellers provide it as an additional service, for some of their products.
The period of warranty coverage
You can apply for a refund no later than 15 days after the closing of the order. To do this, open a dispute on the order page. Remember that for each order you can open a dispute only 1 time.
Conditions apply to refunds:
- The goods must be provided "quality assurance".
- You can apply for a refund no later than 15 days after the closing of the order.
- You must provide solid evidence that you have received poor quality goods.