Guarantee of authenticity - is an additional guarantee that we can offer the sellers for some of their products. If the goods covered by the guarantee was a forgery, you will receive a full refund, including shipping costs.
Not all products on mallinru.ru fall under this warranty. The sellers provide it as an additional service, for some of their products.
The period of warranty coverage
You can apply for a refund no later than 15 days after the closing of the order. To do this, make a request for a refund or open a dispute on the order page stating the reason "Guarantee of authenticity". Remember that for each order you can open a dispute only 1 time.
Conditions apply to refunds:
- The goods must be provided with a "Guarantee of authenticity".
- You can apply for a refund no later than 15 days after the closing of the order.
- You must provide strong evidence that an item you have received is a fake.